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Hi everyone,
We are facing challenges in the community with clients who have infections such as MRSA and shingles. Unfortunately, we are struggling to secure care workers willing to provide services for these clients due to perceived risks of contamination. Some care workers have expressed concerns around low confidence, low immunity, or having vulnerable family members, while others have hesitance due to cultural sensitivities. Additionally, almost all of our staff also support other vulnerable clients, which further impacts their willingness.
We have provided education to care workers on MRSA, including risks and required precautions such as PPE usage, and shared resources from reputable health sites. However, instead of building confidence, this information has unintentionally increased fear around assisting these clients. We have also reached out to brokerage services such as Mable and HireUp, as well as external cleaning providers, but have received very limited responses due to the client’s condition.
I wanted to seek your advice on two points:
How are other aged care providers (HCP/CHSP) in the community managing similar situations?
What additional strategies could we consider to help normalise and better manage these scenarios within community care?
Thank you all in advance.
